Privacy Policy
Welcome to AT Electrical, Singapore’s trusted provider of top-notch electrical solutions and home repair services. At AT Electrical, we value your privacy and are committed to safeguarding your personal information. To learn more about how we protect your data, please refer to our Privacy Policy below.
What Data We Collect
- Personal Information: When you contact us through our website, email, or phone, we may gather details like your name, email address, phone number, and any other information you choose to provide.
- Browsing Information: We also collect non-identifiable data, such as your IP address, browser type, and the pages you visit on our site.
- Cookies: Cookies are used to improve your browsing experience and to analyse our website’s performance for ongoing enhancements.
How We Use Your Information
The data we collect helps us to:
- Respond to your inquiries and provide the services you’ve requested.
- Improve our website’s functionality and performance.
- Share updates, promotions, or service information with your consent.
- Maintain website security and resolve technical issues.
Sharing Your Information
Your privacy is important to us, and we never sell or share your personal information without your permission. We may share your data only in the following cases:
- Third-Party Services: With trusted service providers who help us operate our website or deliver services, bound by confidentiality agreements.
- Legal Requirements: If necessary, to comply with laws, protect our rights, or ensure others’ safety.
Your Rights
As our user, you have the following rights:
- Access: Request information about the personal data we have collected about you.
- Correction: Request updates to any inaccurate or incomplete information.
- Deletion: Request the removal of your data, subject to legal or contractual obligations.
Data Retention
We keep your personal information only as long as it’s needed to:
- Fulfil the services you’ve requested.
- Comply with legal requirements.
- Resolve disputes or enforce our policies.
How We Protect Your Information
We take appropriate security measures to safeguard your personal data against unauthorised access, misuse, or disclosure. While we implement robust security measures, no system is entirely foolproof, and we cannot guarantee complete protection.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in laws or business practices. Any updates will be posted here, so please review this page regularly.
Contact Us
Please use the form below to get in touch with our customer service team. For other enquiries, please email sales@atelectrical.com.sg